Return process overhauled and returns data captured for the first time in a decade [Case Study]

March 28, 2023 Casey Nighbor

This client had worked with our team before on another special project and knew our proven process. They were struggling to maintain an effective returns process. Their team had no way of capturing or tracking information from any returned merchandise. Their system lacked the ability to show the status of the return or whether it was the correct product. This resulted in many returns were processed blindly, leading to inaccurate data and lost revenue. With peak season approaching, they contacted the SIMOS team for help.

About the Author

About Casey: Content marketing manager, frequently reading, aspiring chef, failed plant mom, connoisseur of tater tots, beauty products and airplane food.

Follow on Linkedin More Content by Casey Nighbor
Previous Flipbook
Optimized workflow leads to efficient manufacturing and distribution operation
Optimized workflow leads to efficient manufacturing and distribution operation

The client was in perpetual backlog in the manufacturing and distribution sections of their operation. The...

Next Flipbook
[Distribution] Picking operation doubles in productivity after CPU model deployed
[Distribution] Picking operation doubles in productivity after CPU model deployed

Our SIMOS team worked with the client to understand the challenges they were facing and which parts of thei...

×

Want to learn more? Let's talk

First Name
Last Name
Company
Phone Number - optional
Country
State
Thank you! Someone will reach out soon!
Error - something went wrong!