Returns Processing

Returns are a key part of today’s customer experience, making reverse logistics a crucial component of an efficient supply chain. Our engineers build custom solutions to make your returns processing more efficient and cost-effective, while adapting as your needs change.

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Drive performance for reverse logistics

  • Sorting returns

  • Restocking

  • Order picking and packing

  • Automation

Our Capabilities

What sets SIMOS apart in retail?

From managing inventory to packing, processing and loading.

We are career operators with decades of experience running major facilities.

We know how to drive performance—including how to integrate automation.

Stafftrack® provides custom reports, dashboards and other tools to manage performance.

Our associates have retail experience and are incentivized to meet your performance goals.

What Our Customers are Saying

I always feel heard and understood by the SIMOS team. They are a great partner and we love working with them.

Jess Schisler

We know returns processing

  • Apparel

  • Home goods

  • Shoes

The flexible way to staff returns processing

Because you only pay for the work completed—and not the hours filled—our team is motivated to scale up and down fast when the volume of your returned inventory changes, making your operations as efficient as possible.

  • A dedicated recruiter focuses on you and your team
  • Onsite leaders manage workflow and meeting performance goals
  • Our weekly incentive pay program for associates helps reduce turnover
Explore Our Approach

Read our guide to performance-based returns processing

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Helping our customers achieve higher performance

  • 95.3%

    Raised efficiency from 86% to 95.3% for retail reverse logistics operation

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More than Staffing

Build custom solutions for your returns operations

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