Return processing and
reverse logistics

Creating a painless process

8 percent of all purchases made in
the U.S. are returned.

Returns can be an expensive and difficult business. With the rise of eCommerce, returns are the new normal and central to the customer experience. But returned inventory can be costly and time-consuming for a number of reasons including returned profit, restocking expenses and inventory loses. All of these can result in problems in your overall supply chain. But handling returns doesn’t have to be a burden on your operation.

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WITH THIS MODEL:

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Dedicated recruiters focused on you and your team

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Onsite leadership manages workflow and efficiency goals

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Weekly incentive pay program for the associates to help reduce turnover

WHAT OUR CUSTOMERS ARE SAYING

"SIMOS is able to provide value-added services in areas of our business that are not easy for us to plan around. They are fully integrated in [our] processes, and we value their opinions."

- GROUP VP FOR GLOBAL DISTRIBUTION & FULFILLMENT FOR A MAJOR CLOTHING RETAILER, QUOTED IN HRO TODAY

Learn more about our our approach
to Returns Processing

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