Last year’s peak season proved to be vastly different than any peak season before it. But the 2021 peak season will have its own unique set of challenges. Despite the world returning to a sense of normalcy, there are still lingering supply chain issues as well as a tough labor market. Many operations will most likely face hiring and retention challenges this season.
With so many new issues this year, we wanted to get a pulse on what operations are anticipating for the upcoming season.
Diving into the survey results
We conducted a study to get an understanding of current pressures and how businesses are navigating peak this year.
Our results showed some interesting findings about what problems employers are already facing and what they are expecting in the coming months.
For example, 80% of employers are having a hard time finding workers right now despite the unemployment rate.
This guide will dive further into the research as we head into the 2021 season.
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