Return process overhauled and returns data captured for the first time in a decade [Case Study]

April 21, 2022 Casey Nighbor

This client had worked with our team before on another special project and knew our proven process. They were struggling to maintain an effective returns process. Their team had no way of capturing or tracking information from any returned merchandise. Their system lacked the ability to show the status of the return or whether it was the correct product. This resulted in many returns were processed blindly, leading to inaccurate data and lost revenue. With peak season approaching, they contacted the SIMOS team for help.

About the Author

About Casey: Content marketing manager, frequently reading, aspiring chef, failed plant mom, connoisseur of tater tots, beauty products and airplane food.

Follow on Linkedin More Content by Casey Nighbor
Previous Flipbook
Optimized workflow leads to efficient manufacturing and distribution operation
Optimized workflow leads to efficient manufacturing and distribution operation

The client was in perpetual backlog in the manufacturing and distribution sections of their operation. The...

Next Article
How to help build a more circular economy
How to help build a more circular economy

A circular economy is one that helps restore and regenerate resources, using these resources for as long as...